Auto adjusters face one of the most demanding roles in claims. Balancing unpredictable claim volumes while communicating effectively with policyholders is already a challenge. In addition, the complexity of fixed property-related damages often surpasses the scope of a typical auto accident, and the workload increases significantly.
“The challenge of fixed property claims is the variety of damaged assets that come your way. The diverse skill set our staff has built over the years is invaluable.” – Kelli J. Monteiro, Comsearch Procheck Property Manager.
Navigating the intricacies of fixed property claims requires expertise and efficiency. Partnering with a third-party provider like Comsearch can save time, reduce stress, and most importantly, prevent overpayment on claims.
As Advanced Driver Assistance Systems (ADAS) become standard, the repair of these complicated systems becomes more and more difficult. This is leading to challenges for auto shops being able to recruit and retain qualified technicians. This staffing shortage has significant impacts on repairs, purchases, rentals, and by extension, the insurance industry.
Here are four common challenges where outsourcing fixed property expertise can make a significant difference:
#1 Avoiding Overcharges
Challenge:
Accurate appraisals in fixed property claims can be elusive. It’s difficult for insurers to identify unrelated damage and spot inaccuracies or overcharges without the required expertise.
Solution:
Comsearch provides detailed breakdowns for all types of damage, from landscaping to utility poles and beyond. Our one-stop approach ensures you only pay for what’s necessary.
Result:
Minimized overpayments and accurate claim settlements.
#2 Handling Case Complexities
Challenge:
Damage to guardrails, utility poles, or buildings often involves complex repair estimates. These require thorough reviews, which can be time-consuming and prone to errors if handled without specialized knowledge.
Solution:
Comsearch specializes in third-party damage assessments, offering detailed breakdowns, cost validations, and error identification. We also account for depreciation, making sure every cost is justified.
Result:
Timely and accurate claim resolutions, regardless of complexity.
#3 Supporting Limited In-House Staff
Challenge:
Fixed property claims demand specific expertise that even the most experienced adjusters may lack. Dedicating in-house resources to these claims can divert attention from other priorities and inflate costs.
Solution:
Our experienced team of licensed professionals handles fixed property claims daily, including utility poles, storefronts, and landscaping damages. By outsourcing these tasks, your team can focus on core responsibilities without added strain.
Result:
Faster claim closures and an enhanced customer experience.
#4 Negotiating with Third Parties
Challenge:
Without expertise in fixed property claims, negotiating repair costs with third parties like municipalities or utility companies can be challenging and time-consuming.
Solution:
Comsearch’s team excels in negotiations, leveraging in-depth knowledge of fixed property construction and repair practices. We ensure that estimates are fair, align with industry standards, and result in the best outcomes for insurers and policyholders.
Result:
Confidence in paying only what is owed, backed by expert negotiation and fair resolutions.
Additional Benefits of Partnering with Comsearch
Streamlining the Claims Process
Fixed property damage claims are often lengthy and stressful. With Comsearch, the process becomes more efficient. Our team quickly identifies key issues, saving time and money while reducing stress for all parties. This streamlined approach enhances the overall claims experience.
Effective Negotiation with Contractors
We regularly negotiate with utility companies, municipalities, and transportation departments across the U.S., ensuring that repair costs and methodologies are both reasonable and industry-compliant. Our expertise ensures favorable outcomes for both insurers and insured parties.
Managing Complex Damage Assessments
Fixed property claims are inherently more complex than typical auto claims. Comsearch provides a specialized team to assess damages accurately, ensuring that costs are transparent and justified.
Why Choose Comsearch?
If your department lacks fixed property expertise in-house, Comsearch is here to help. Our areas of expertise include:
- Handling municipality demands
- Managing utility company repair negotiations
- Evaluating property and landscaping damage claims
- Assessing structural damage for residential and commercial properties
Whether as a partner, advisor, or extension of your claims team, Comsearch delivers expert solutions to meet your needs efficiently and effectively.
Discover Comsearch
Comsearch is your company partner, specializing in top-notch auto and property claims management.
Our expert team combines advanced technology with intense industry expertise to streamline the claims process, ensuring accuracy, efficiency, and exceptional service.
Whether you’re dealing with a simple fender bender or a complex property loss, Comsearch is here to make the auto and property claims process smoother and more reliable.
Experience the future of claims management with Comsearch.
